Privacy Policy

When you contact us, we may receive your name, email address, phone number, property suburb, project description and any other information you choose to provide. We may also retain correspondence needed to prepare an estimate, arrange access or complete agreed work.

We ask that you do not provide sensitive information that is not relevant to a fence restoration enquiry.

We use enquiry information to respond to you, assess requested work, arrange inspections, prepare scopes and estimates, maintain project records and meet applicable business obligations.

We do not sell personal information. Information may be shared with service providers only where reasonably necessary for business administration or agreed project delivery, and subject to appropriate handling expectations. We may also disclose information where required by Australian law.

Access and correction

You may ask what personal information we hold about you or request a correction. We may need to verify your identity before acting on a request.

Retention

Information is kept only for as long as reasonably needed for the enquiry, project administration, record keeping and applicable obligations. When no longer required, records are deleted or securely disposed of where practical.

External social platforms

Links to social media services take you to third-party platforms. Their privacy practices and cookies are controlled by those providers, not by this website.

For a privacy question, access request or correction request, contact Terrace Ironworks Melbourne using the details below.